Tag Archives: Comcast

Nov200802

John

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Comcast SUCKS! – Service update

If you haven’t figured out yet Comcast’s Cable service sucks! I have had nothing but trouble with them since becoming a customer, I spend more time dealing with poor customer service than I do watching cable. Its absolutely ridiculous. My latest problem’s and the straw that broke the camels back, was more then a week ago when an installer came to provide new equipment and left me without my old working equipment and without working cable because he didn’t want to wait!Comcast’s proposed resolution, wait 5 days for another tech. Are you kidding me? you killed my service and I now have to wait 5 days for you to fix it!

Oct200829

John

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Fios install (opposed to Comcast)

This is a follow up on my prior post about switching to Verizon Fios from Comcast.  Yesterday, Monday, Verizon installed my new Fios service (TV and Internet). All I have to say is wow what a difference from Comcast! First of all the installer came during the installation window (as opposed to Comacst who never came on time), granted the window was 8am to 5pm. The service is absolutely incredible! Kicks my former Comcast service out of the water, i should have made this switch a long time ago.

Oct200827

John

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My recent Comcast experience

A quick background, for the last 2.5 years I have been using a cheap Dell media center PC as my DVR system. It has worked great in the past and i really like the interface. However, this summer i bought a new 52″ HDTV and got HD service from Comcast. As one might expect the output from the Media Center PC to the new TV was very poor over s-video or VGA so upgraded the video card and now over HDMI the monitor looks crystal clear, as it should. That said the Comcast picture quality (SD) is pretty poor in my area(a lot of washed out channels). I’ve experienced this in all the buildings I’ve lived in the DC area for the last few years (so it wasn’t anything new). With OK SD input into my Media Center PC (yes, Microsoft also degrades the picture quality) the TV output even on HDMI was pretty poor on a big screen. Not the mention the age of the Media Center PC (its starting to go) and the fact I’ve been paying for HD service and use it infrequently (as it requires changing over to a different box) I decided to buy a TiVo HD.